Returns & Exchanges

At Dixxon, we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If your order isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unwashed and unworn items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Pack and Ship

Securely pack your items in their original packaging, attach the shipping label, and drop the package off at any authorized carrier location.

4

Processing and Refund

After our warehouse receives and inspects your items, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing